Privacy policy
SAINT SEBASTIAN PRIVACY POLICY OVERVIEW
At Saint Sebastian, we value the trust you place in us when you visit our website, use our mobile application, or contact us by phone. This Privacy Policy (the “Policy”) outlines how we collect and utilise your personal information.
Definition of Personal Information:
“Personal information” refers to details that can directly identify you, such as your name, address, or email address. In this Policy, “we” and “our” refer to Saint Sebastian, and “you” refers to any individual who interacts with our website or mobile application.
Information We Collect
We gather various types of information, including:
● Contact Information: Name, address, phone number, and email address.
● Purchase Information: Details about items purchased, alterations, payment methods, billing and shipping addresses.
● Preference Information: Marketing preferences and brand interests.
● Profile and Account Information: Account credentials, wish list items, shopping cart contents, and product reviews.
● Demographic Information: Age, gender, postcode, etc.
● Location Information: Your device's location when using our mobile app, if enabled.
● Device and Browsing Information: Data about your device and online activity, such as IP addresses and browsing patterns.
How We Collect Information
We collect information through:
● Direct Interactions: Information you provide during purchases, account registrations, contests, or surveys.
● Wi-Fi and Mobile Devices: Data collected when using our store Wi-Fi or mobile app.
● Third Parties: Information from service providers, analytics companies, and social media platforms.
● Cookies and Automatic Collection: Information collected via cookies, web beacons, and other tracking technologies.
How We Use Information
We utilise the collected information to:
● Provide and fulfill your orders and services.
● Communicate with you regarding your purchases or inquiries.
● Personalise your experience based on your interests and preferences.
● Conduct marketing and advertising activities.
● Analyse website and app usage to enhance our services.
● Operate our business and ensure legal compliance.
How We Share Information
We do not share personal information for third-party marketing purposes. However, we may share your information with:
● Service providers assisting in our business operations.
● Social media platforms with your consent.
● Third parties involved in business transactions.
● Legal authorities when required by law.
Your Choices and Access Requests
You have choices regarding your personal information, including:
● Email and Direct Mail Options: Opt-out of marketing communications through unsubscribe links or by contacting us directly.
● Access Requests: Access and update your personal information by logging into your account or contacting us.
Security and Fraud
We take steps to protect your personal information but cannot guarantee complete security. We encourage you to maintain your account's confidentiality and report any suspicious activity.
Notices and Disclosures
● Links to Other Websites: Our site may link to third-party websites. We are not responsible for their privacy practices.
● Children's Privacy: We do not knowingly collect information from children under 13 without parental consent. If you suspect that your child under the age of 13 has provided personal information to Saint Sebastian via our website without prior verifiable parental consent, please contact us. We will take appropriate measures to delete the personal information submitted.
For any questions regarding this Policy or your personal information, please contact us at
CUSTOMERSERVICE@SAINTSEBASTIAN.COM